Inbound Inquiry Response Specialist

1 day ago


South Jordan, Utah, United States Western States Lodging & Management Full time
Job Overview

Western States Lodging & Management is seeking a highly motivated and organized Inbound Inquiry Response Specialist to join our team. As a key member of our sales and marketing team, you will be responsible for converting Marketing Qualified Leads into Sales Qualified Leads, while providing exceptional customer service and building strong relationships with prospective residents and their families.

Key Responsibilities
  • Triage and convert Marketing Qualified Leads into Sales Qualified Leads through effective communication and relationship-building skills
  • Collaborate with directors of sales and marketing to develop and implement lead conversion strategies
  • Work closely with executive directors of multiple communities to increase occupancy and meet sales goals
  • Provide exceptional customer service and build strong relationships with prospective residents and their families
  • Stay up-to-date on industry trends and best practices in senior living sales and marketing
Requirements
  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Competent computer skills and ability to learn new software
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High level of service delivery and customer satisfaction
What We Offer

Western States Lodging & Management offers a competitive wage, great benefits, and a supportive work environment. If you are a motivated and organized individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.



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