Bilingual Customer Experience Specialist
1 day ago
We are seeking a highly skilled Customer Experience Representative fluent in both English and Spanish to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various forms of contact, including inbound telephone support, web-based chat support, and email support.
Key Responsibilities- Deliver personalized, positive customer experiences through various forms of contact
- Utilize specialized knowledge and experience to submit suggestions for improvement to streamline current processes
- Advocate on behalf of customers internally by proactively identifying areas of opportunity
- Assist customers with account creation and troubleshooting
- Communicate with customers and third-party suppliers to ensure a smooth transaction process
- Review customer applications to process them in a timely manner and assist with customer documentation inquiries
- Fluent in speaking and writing English and Spanish at a professional proficiency level
- High School Diploma/GED Certificate
- Positive attitude, hard-working, flexible with changing priorities, and eager to learn
- Excellent written and verbal English, reading comprehension, and judgment skills
- Ability to come up with meaningful solutions, even if that means thinking outside the box
- High emotional Intelligence (ability to perceive, use, understand, manage, and handle emotions)
- 1+ year(s) of diverse customer experience; traditional call center, restaurant/food service, front office administration, and everything in between
- Knowledge of Salesforce or similar customer service programs
- Online auction or e-commerce experience is beneficial
- Typing speed of 35 WPM
- Competitive compensation packages including bonus and options
- Medical, dental, and vision benefits
- Matching 401(K)
- Paid time off
- Telecommuting and remote-work options
- Support for continuing education
- Team off-sites, social events, annual company events, and frequent extracurricular activities
- Unlimited snacks and drinks
B-Stock is the world's largest B2B recommerce marketplace for excess merchandise. We empower small business owners to launch and power their resale businesses by providing a platform to buy and sell customer returns, overstock, and other excess merchandise.
We take pride in our core values, which include making each dollar count, taking our work seriously but not ourselves, doing the hard things today that will pay off tomorrow, using trust as the best measure of success, and finding strength in numbers.
-
Bilingual Customer Experience Representative
5 hours ago
South Jordan, Utah, United States B-Stock Full timeJob SummaryWe are seeking a highly skilled Customer Experience Representative to join our team at B-Stock. This individual will be responsible for delivering exceptional customer experiences through various forms of contact, including inbound telephone support, web-based chat support, and email support. The ideal candidate will possess fluency in speaking...
-
Patient Experience Coordinator
4 weeks ago
South Jordan, Utah, United States PrincePerelson & Associates Full timePatient Experience SpecialistWe are seeking a highly skilled Patient Experience Specialist to join our team at PrincePerelson & Associates. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a seamless registration process.Key Responsibilities:Accurately complete registration forms and obtain...
-
Customer Experience Specialist
4 weeks ago
South Jordan, Utah, United States B-Stock Solutions Full timeCustomer Experience RepresentativeB-Stock Solutions is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various forms of contact, including email, phone, and web-based chat support.Key...
-
Accounts Receivable Specialist
3 weeks ago
South Jordan, Utah, United States OOCL USA, Inc. Full timeAccounts Receivable Specialist Job DescriptionAt OOCL USA, Inc., we are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our Financial Control team. As an AR Specialist, you will play a critical role in maintaining accurate and timely financial records, ensuring seamless communication with customers and internal...
-
Sales Associate
4 weeks ago
South Jordan, Utah, United States Down East Full timeDown East is seeking a skilled Sales Associate to join our team at our District, South Jordan, UT location. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, responding to customer concerns, and maintaining a clean and safe store environment. Key responsibilities include: * Providing outstanding customer service...
-
Accounts Receivable Specialist
3 weeks ago
South Jordan, Utah, United States OOCL USA Inc Full timeJob Title: Accounts Receivable SpecialistWe are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our Financial Control team at OOCL USA Inc.Job Summary:The Accounts Receivable Specialist will be responsible for maintaining accurate and up-to-date records of customer accounts, handling collections, and resolving disputes in...
-
Accounts Receivable Specialist
9 hours ago
South Jordan, Utah, United States OOCL USA Inc Full timeJob Title: Accounts Receivable SpecialistAt OOCL USA Inc, we are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our Financial Control team. As a key member of our team, you will be responsible for maintaining accurate and up-to-date financial records, ensuring timely and efficient collection of outstanding invoices, and...
-
Customer Experience Representative
24 hours ago
South Jordan, Utah, United States B-Stock Full timeJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various forms of contact, including inbound telephone support, web-based chat support, and...
-
Patient Experience Coordinator
4 weeks ago
South Jordan, Utah, United States Roseman University of Health Sciences Full timeAbout Roseman UniversityRoseman University of Health Sciences is a leading institution in healthcare education, dedicated to shaping the future of healthcare through innovative learning and community service. With campuses in Nevada and Utah, we're committed to preparing the next generation of healthcare professionals to excel in their fields.Job...
-
Accounts Receivable Specialist
3 weeks ago
South Jordan, Utah, United States OOCL USA Inc Full timeJob Title: Accounts Receivable SpecialistWe are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our Financial Control team at OOCL USA Inc.Job Summary:The successful candidate will be responsible for maintaining accurate and up-to-date accounts receivable records, handling collections, and resolving customer disputes. This...
-
Customer Experience Associate
3 weeks ago
West Jordan, Utah, United States VASA Fitness Full timeMember Experience SpecialistVASA Fitness is seeking a highly motivated and customer-focused Member Experience Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional experiences to our members and guests, ensuring a positive and memorable visit every time.Key Responsibilities:Provide exceptional customer...
-
Bilingual Transcription Specialist
2 months ago
West Jordan, Utah, United States Literably Full timePosition Overview: We are seeking skilled bilingual transcription specialists proficient in both English and Spanish. The ideal candidates will have the ability to accurately listen to audio recordings of students reading in either language. Key Responsibilities: Transcribe audio recordings of students reading in English or Spanish. Caption reading errors...
-
Customer Experience Associate
3 weeks ago
West Jordan, Utah, United States VASA Fitness Full timeMember Experience SpecialistVASA Fitness is seeking a highly motivated and enthusiastic Member Experience Specialist to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service to our members and guests, ensuring a positive and memorable experience at every visit.Key Responsibilities:Provide personalized...
-
Part-time Customer Experience Liaison
4 weeks ago
South Jordan, Utah, United States B-Stock Solutions Full timeJoin Our Team at B-Stock SolutionsWe are committed to shaping the future of recommerce and are looking for talented individuals to join our team. As a part-time Customer Experience Representative, you will play a key role in delivering exceptional customer service and support to our clients.About the RoleThis is a part-time opportunity that offers...
-
Customer Service Representative
2 weeks ago
South Jordan, Utah, United States Russell Tobin Full time**Job Title:** Customer Service Specialist**Job Summary:** We are seeking a highly skilled Customer Service Specialist to join our team at Russell Tobin. As a key member of our customer service team, you will be responsible for providing exceptional support to our internal clients via phone calls and other communication channels.**Key...
-
Customer Service Representative
2 days ago
South Jordan, Utah, United States Russell Tobin Full time**Job Title:** Customer Service Specialist**Job Summary:** We are seeking a highly skilled and professional Customer Service Specialist to join our team at Russell Tobin. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling incoming phone calls, and responding to various service...
-
Customer Service Representative
4 weeks ago
South Jordan, Utah, United States Alpha Warranty Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Alpha Warranty Services, Inc. As a Customer Service Representative, you will be the advocate for our customers during the vehicle repair claim process.Key ResponsibilitiesWork with customers by phone, email, and chat messaging to ensure an understanding of their...
-
Customer Service Representative
1 month ago
South Jordan, Utah, United States Alpha Warranty Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Alpha Warranty Services, Inc. As a Customer Service Representative, you will be the advocate for our customers during the vehicle repair claim process.Key ResponsibilitiesWork with customers by phone, email, and chat messaging to ensure an understanding of their...
-
Member Experience Specialist
3 weeks ago
West Jordan, Utah, United States VASA Fitness Full timeMember Experience SpecialistAt VASA Fitness, we're dedicated to creating an exceptional experience for every guest and member who walks through our doors. As a Member Experience Specialist, you'll play a vital role in delivering a fun and meaningful experience to our members and guests every visit.Key Responsibilities:Deliver exceptional customer service,...
-
Customer Service Representative
1 day ago
South Jordan, Utah, United States Sam's Club Full timeJob Summary: As a Member Specialist at Sam's Club, you will provide exceptional customer service by maintaining the self-checkout area, resolving member issues, and promoting Sam's Club products and services. You will assist members with locating merchandise and making informed purchasing decisions, as well as handle payments, returns, refunds, and...