Guest Experience Coordinator
3 weeks ago
Estimated Salary: $42,000 - $62,000 per year
About Our TeamWe are a dynamic team of professionals dedicated to providing exceptional customer service and driving business growth. Our vision is to be America's leading auto and tire centers.
Job DescriptionThis Guest Care Sales Specialist role is critical to our success, as you will be responsible for providing a superior guest experience and assisting in driving sales of automotive repair services and tires.
Duties and Responsibilities:- Successfully complete Monro's training program to enable Guest Care Specialists to execute the Monro selling process
- First point of contact for customers on the phone and in the store, engaging customers and scheduling appointments
- Responsible for estimating and invoicing transactions, ensuring accuracy and timeliness
- Partner with management to maintain a safe and healthy work environment
To succeed in this role, you should have:
- A high school diploma or equivalent
- A valid driver's license
- Strong problem-solving skills
- Excellent verbal communication skills
- Ability to work varying schedules, including days, evenings, weekends, and holidays
Tire Choice Auto Service Centers offers a competitive salary, on-the-job training, company-sponsored certifications, and course curriculum in Monro University to help you advance your career.
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