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Technical Program Manager

2 months ago

Plano, Texas, United States Insight Global Full time
Job Title: Technical Program Manager

We are seeking a highly skilled Technical Program Manager to join our Enterprise Data Analytics and Platform team in a global cross-functional collaborative role.

Job Summary:

The successful candidate will be responsible for driving data analytics tools, incident management across different data platforms and tools, and platform management/operations internationally and across different business units.

Key Responsibilities:
  • Identify improvement opportunities by collaborating with tooling, support, and engineering teams to identify requirements, areas for process optimization and efficiency enhancements, driving continuous improvement initiatives.
  • Drive engineering and operational excellence by establishing and enforcing best practices, standards, and methodologies to improve operational efficiency, quality, and delivery, while ensuring adherence to timelines and budgets.
  • Help define business requirements, evaluate technical solutions, and make data-driven recommendations to drive strategic decision-making and improve business outcomes.
  • Foster a positive and inclusive team culture by promoting collaboration, continuous learning, and professional growth.
  • Provide guidance and support to team members, encouraging their development, and creating an environment that values diversity, innovation, and open communication.
Requirements:
  • 8+ years of experience in either Program Management, Project Management, or Program/Project Delivery Lead
  • Strong background in presenting to leadership and stakeholders and ability to put together meaningful PowerPoint presentations
  • Experience operating within global customer support and success businesses that operate 24/7
  • Ability to work in fast-paced environment
  • Customer obsession, ability to take ownership, bias for action
Preferred Qualifications:
  • Any experience with Azure PaaS data platform - Databricks, ADF, Synapse, Web Apps, etc.
  • Any knowledge in data analytics tools such as Presto, Alteryx, Gurobi, Trifacta, etc.
  • Strong Microsoft Office Skills (PowerPoint, Excel, Word, etc.)
  • Strong leadership skills ability to forge strong working relationships and build rapport with leaders and personnel of all levels across teams and organizations
About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Any experience with Azure PaaS data platform - Databricks, ADF, Synapse, Web Apps, etc.

Any knowledge in data analytics tools such as Presto, Alteryx, Gurobi, Trifacta, etc.

-8+ years of experience in either Program Management, Project Management, or Program/Project Delivery Lead

-8+ years of experience driving high performing teams to design, build, evaluate, support, and continuously improve global programs

Strong background in presenting to leadership and stakeholders and ability to put together meaningful PowerPoint presentations

Any experience in cloud technology and able to speak with technical team members

Azure cloud preferred

Ability to track finances, billing, software licenses, etc.

Strong Microsoft Office Skills (PowerPoint, Excel, Word, etc.)

Strong leadership skills ability to forge strong working relationships and build rapport with leaders and personnel of all levels across teams and organizations

Experience operating within global customer support and success businesses that operate 24/7

Ability to work in fast-paced environment

Customer obsession, ability to take ownership, bias for action