Assistant Manager
3 weeks ago
Job Summary:
Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
- Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure goals are met.
- Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for customer service and sales performance.
- Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
- Staffing and Scheduling: Develop and implement effective staffing and scheduling plans to meet business needs and control labor costs.
Requirements:
- Previous Management Experience: A minimum of 2 years of experience in a management role, preferably in the food service or retail industry.
- Leadership Skills: Proven ability to lead and motivate a team to achieve sales and customer service goals.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with employees, customers, and management.
- Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to resolve conflicts and make sound business decisions.
What We Offer:
- Competitive Salary and Benefits: A competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
- Fun and Dynamic Work Environment: A fun and dynamic work environment, with a team-oriented culture and a focus on customer satisfaction.
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