Sales and Operations Manager Trainee

4 days ago


Crystal Lake Illinois, United States Steinhafels Full time
Job Summary

Steinhafels is seeking a highly motivated and organized Sales and Operations Manager Trainee to join our team. As a Sales and Operations Manager Trainee, you will work closely with our Store and Sales Managers to develop the skills and knowledge necessary to succeed in this role.

Key Responsibilities
  • Work with customers to provide exceptional sales and customer service, guiding them in selecting furniture and arranging financing and delivery.
  • Open and close the store, ensuring every detail has been accomplished and maintaining a high level of customer satisfaction.
  • Lead and motivate a team of sales associates, providing coaching and guidance to ensure they meet sales standards and uphold company standards.
  • Handle sales conflicts in a timely and professional manner, with the goal of resolving issues to the satisfaction of all parties involved.
  • Observe and evaluate sales staff performance, providing feedback and coaching to improve sales and customer service skills.
  • Direct the setup of new sales events and participate in operational support of all aspects of the store, including cleaning and merchandising.
  • Meet or exceed sales standards as assigned by management.
Requirements
  • Ability to motivate, communicate, and train employees to achieve sales and customer service goals.
  • Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Flexibility to work a variety of shifts, including days, nights, and weekends, as well as big sales events and holidays.
  • Ability to relocate to support the needs of the company.


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