Medical Office Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Receptionist to join our team at St. Luke's Health–Brazosport Hospital. As a Receptionist, you will play a vital role in ensuring the smooth operation of our patient intake process and providing exceptional customer service to our patients and visitors.
Key Responsibilities- Perform patient check-in and complete all necessary paperwork to ensure efficient admitting process
- Answer phone calls and direct them appropriately
- Schedule appointments according to office guidelines
- Obtain accurate patient and insurance information, collecting copays and deductible amounts
- Copy/Scan patient access related hardcopy materials into the electronic medical record
- Prepare charts for patient appointments, ensuring all necessary information is complete
- Conduct patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
- Perform record filing and retrieval, and assist with the filing of registration documentation in electronic medical records
- Confirm next day appointments and alert patients to required documentation and time-of-service payment details
- Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications
- High School Diploma or Equivalent required
- Medical Receptionist experience
We offer a competitive hourly rate of $14.51 and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates.
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