Medical Office Coordinator

1 week ago


Lake Jackson, United States Catholic Health Initiatives Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at St. Luke's Health–Brazosport Hospital. As a Receptionist, you will play a vital role in ensuring the smooth operation of our patient intake process and providing exceptional customer service to our patients and visitors.

Key Responsibilities
  • Perform patient check-in and complete all necessary paperwork to ensure efficient admitting process
  • Answer phone calls and direct them appropriately
  • Schedule appointments according to office guidelines
  • Obtain accurate patient and insurance information, collecting copays and deductible amounts
  • Copy/Scan patient access related hardcopy materials into the electronic medical record
  • Prepare charts for patient appointments, ensuring all necessary information is complete
  • Conduct patient check-out, including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments
  • Perform record filing and retrieval, and assist with the filing of registration documentation in electronic medical records
  • Confirm next day appointments and alert patients to required documentation and time-of-service payment details
  • Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications
Requirements
  • High School Diploma or Equivalent required
  • Medical Receptionist experience
Benefits

We offer a competitive hourly rate of $14.51 and a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates.



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