Customer Experience Specialist

5 days ago


Beverly, Massachusetts, United States DISH Full time

Transforming Customer Lives with DISH

DISH, a visionary leader in connectivity solutions, is redefining the future of customer experience. Our mission is to empower millions of customers through innovative smart home solutions and exceptional service.

About the Role:

We seek a skilled Field Technician to join our team and deliver top-notch TV and Smart Home solutions to customers nationwide. As a representative of DISH, you will build strong relationships with homeowners, educating them on the endless possibilities of smart home technology.

Responsibilities:

  • Install and configure DISH TV systems and smart home devices
  • Provide exceptional customer service, ensuring a seamless experience for each homeowner
  • Collaborate with colleagues to resolve technical issues and improve overall performance
  • Maintain accurate records of installations and customer interactions

Requirements:

  • Valid driver's license and clean driving record
  • Ability to lift up to 70 lbs and work at heights
  • Strong communication and interpersonal skills
  • Ability to travel and work in varying climates

Compensation and Benefits:

We offer a competitive salary of $24.25 per hour, along with a range of benefits, including flexible spending accounts, a 401(k) plan with company match, ESPP, and career opportunities for growth and advancement.

Why Choose DISH?

We are committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. Our dedication to customer experience has earned us the J.D. Power award for #1 in Overall Customer Satisfaction for six consecutive years.



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