Sales Representative

1 week ago

Naperville, Illinois, United States Hawk Mazda of Joliet Full time
Job Overview

Hawk Mazda of Joliet is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement.

We are seeking an experienced and professional Sales Associate to join our team. The ideal candidate will have superior customer service skills, excellent communication skills, and be able to stay motivated and productive in a fast-paced environment.

Key Responsibilities
  • Deliver exceptional customer service by ensuring customer satisfaction and building strong relationships.
  • Determine customer vehicle needs by asking questions and listening to their requirements.
  • Demonstrate new and used vehicles, including test drives, to ensure customers understand the vehicle's features and benefits.
  • Deliver new and used vehicles to customers, providing a comprehensive overview of the vehicle's operating features, warranty, and paperwork.
  • Attend sales meetings to stay informed about new products, features, and promotions.
  • Maintain an owner follow-up system to encourage repeat and referral business.
  • Stay up-to-date with new products, features, and accessories, and communicate their benefits to customers.
  • Establish personal income goals consistent with dealership standards and devise a strategy to meet those goals.
  • Report to the General Sales Manager regarding objectives, planned activities, reviews, and analyses.
  • Review and analyze actions to determine how to better utilize time and plans more effectively.
Requirements
  • Take all factory tests and become a certified salesperson.
  • Understand federal, state, and local laws governing retail auto sales.
  • Introduce customers to service department personnel to emphasize the quality and efficiency of the dealership's service operations.
  • Carry out sales, customer service, and job performance as indicated in the Sales Consultant Performance Checklist.
  • Must be legally and technically able to safely operate company and customer-owned vehicles.
  • Must be insurable by Company insurance company.
  • Must follow Company safety policies and practices, and immediately report any and all accidents to a Manager/Supervisor.
  • High school diploma or the equivalent.
  • Ability to read and comprehend instructions and information.
  • Must have a valid in-state driver's license and have and maintain an acceptable, safe driving record.
  • Excellent communication skills.
  • Ability to sell a minimum quota according to dealership standards.
Benefits
  • Medical plans
  • Dental plans
  • Vision
  • Life insurance paid by employer
  • 401k Retirement plan & Employer match
  • Paid Vacation
  • Paid Personal Days
  • Paid Holidays
  • Employee Assistance Program (Family)
Work Environment
  • 8 hour shift
  • Day shift
  • Weekends as needed

We are an equal opportunity employer and employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening, and MVR check.

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