Veterinary Client Care Specialist
7 days ago
We are seeking a highly skilled and compassionate Specialty Client Service Representative to join our team at DoveLewis Veterinary Emergency and Specialty Hospital. As a key member of our client service team, you will be responsible for providing exceptional care and support to our clients and their pets.
Key Responsibilities- Client Communication: Serve as the primary point of contact for clients, providing clear and concise information about their pets' care and treatment.
- Relationship Building: Develop and maintain strong relationships with clients, ensuring their needs are met and their concerns are addressed.
- Administrative Tasks: Manage client paperwork, update records, and perform other administrative duties as needed.
- Problem-Solving: Utilize strong problem-solving skills to resolve client concerns and issues in a timely and professional manner.
- Team Collaboration: Work closely with our veterinary team to ensure seamless communication and coordination of care.
- Experience: Minimum of one year of experience in a fast-paced, customer-facing role, preferably in the veterinary or medical field.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Technical Skills: Proficiency in desktop computers and ability to learn veterinary software.
- Competitive Compensation: Competitive hourly rate, plus differential pay for overnight and weekend shifts.
- Benefits: Comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.
- Professional Development: Opportunities for professional growth and development, including training and education programs.
To be considered for this role, please submit your application and resume through our online portal. We look forward to hearing from you
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