Customer Service Specialist

5 days ago


Spokane, Washington, United States Torrid Full time
Torrid Sales Role Description

This Sales Associate position offers a dynamic and supportive work environment where you can build lasting relationships with customers.

Role Summary:
  • Build trust with customers by providing expert styling advice and product knowledge.
  • Promote sales and drive revenue growth through effective upselling and cross-selling techniques.
  • Work collaboratively with colleagues to achieve business objectives and maintain a high level of customer satisfaction.
Main Responsibilities:
  1. Develop a deep understanding of our products, services, and brand offerings to provide informed recommendations to customers.
  2. Maintain accurate records of sales, customer interactions, and feedback to improve future performance.
  3. Participate in visual merchandising efforts to create visually appealing displays and promote products effectively.
Requirements and Skills:
  • Previous sales or customer-facing experience is preferred but not required.
  • Able to work independently and as part of a team, demonstrating adaptability and flexibility.
  • Fashion-forward thinking, staying informed about current trends and styles.
Benefits:
  • $16.28 - $17.91 per hour wage
  • Discounts on purchases and merchandise
  • Ongoing training and development opportunities
  • Performance-based bonuses and incentives
  • Robust benefits package, including *401K with Company match, Employee Stock Purchase Program (ESPP), and tuition reimbursement

Salary Estimate: $32,558 - $36,832/year based on full-time hours.



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