Enrollment Solutions Team Lead
3 days ago
The Direct Market Manager will be responsible for leading our expansion efforts in Kentucky - Covington, focusing on enrolling new customers into Lifeline and ACP services, managing inventory, and driving sales performance in their designated territory.
About the Role:- Sales and Marketing Mastery: Apply superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
- Team Leadership: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
- Strategic Location Scouting: Identify and secure optimal Partner locations within Kentucky - Covington to maximize service outreach and customer accessibility.
- Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
- Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
- Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
- Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
- Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
- Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
- Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
- A self-motivated individual with entrepreneurial aspirations and a vision for building their own business.
- Passionate about connecting communities to essential Lifeline and ACP services.
- Demonstrated success in sales and marketing within the territory of Kentucky - Covington.
- Strong understanding of the local area for strategic partner location scouting.
- Proven leadership in managing and motivating teams.
- A competitive compensation package with performance incentives.
- A leadership role in a crucial connectivity expansion initiative.
- Comprehensive training and professional development opportunities.
- Career growth prospects within ThinkTank LLC.
Estimated Salary: $65,000 - $85,000 per year
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