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Client Relations Manager

2 months ago


New York, New York, United States Winfield Security Full time
Position Overview

Winfield Security, a trusted provider of security solutions for over 45 years, is now part of the Tarian Group of Security Companies. We are headquartered in Midtown Manhattan and specialize in delivering unarmed Security Guard Services to a diverse clientele across New York City. We pride ourselves on offering competitive compensation, comprehensive benefits, and a supportive environment that fosters success. We are expanding our team and are in search of a seasoned Client Relations Manager.

Are you the right fit?

  • You are organized and adept at managing your time.
  • You see tasks through to completion with diligence.
  • You possess outstanding customer service abilities.
  • You take initiative and act proactively.
  • You maintain a positive demeanor in challenging situations.

Your primary responsibilities will include:

  • Overseeing daily operations of a team of security personnel.
  • Establishing and nurturing effective relationships with clients and team members.
  • Evaluating and managing the performance of staff.
  • Ensuring that job sites receive exceptional security services.

We will provide you with the necessary training and a clear path to success. In return, we expect dedication, focus, and enthusiasm.

Key qualifications include:

  • Proven experience as a Client Relations Manager with expertise in scheduling security personnel.
  • Familiarity with Valient Scheduling Software or similar systems.
  • Experience in managing a team of security officers, including recruitment, training, and development.
  • A valid NYS Security License / FDNY Certifications are advantageous but not mandatory.

Availability for on-call duties is required.

If you are looking for a stable company that fosters a conducive environment and culture for your success, Winfield Security is the ideal place for you. Successful candidates will receive a competitive salary, medical and dental benefits, vacation time, personal days, and a 401k retirement plan. The salary range for this role is between $60,000 and $80,000 annually.