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Eligibility Coordinator
2 months ago
Job Title: Eligibility Specialist
Department: Alaska's People
Reports To: Administrative Support Supervisor
Supervises: None
FLSA Status: Non-Exempt
Pay Grade: N5
Job Type: Full-Time, Regular
Overview:
The Eligibility Specialist plays a crucial role in managing application processes and the upkeep of supportive services. This position is essential in ensuring that eligibility determinations are conducted in accordance with established regulations, policies, and procedures relevant to the department's Employment Services.
Key Responsibilities:
- Achieve proficiency in the Employment Services regulations, policies, and procedures of CITC.
- Evaluate, assess, and provide appropriate referrals to address participant needs.
- Collect necessary documentation for service applications.
- Conduct interviews to ascertain participant eligibility for Employment and Education services.
- Communicate eligibility statuses accurately and effectively.
- Disburse appropriate supportive services to qualified participants.
- Assist with bulk purchasing and system data maintenance.
- Collaborate effectively within a cohesive team environment.
- Engage actively in meetings and training sessions.
- Uphold confidentiality in accordance with regulations, policies, and procedures.
- Perform additional related duties as required.
Job Specifications:
- Strong communication skills
- Ability to manage multiple tasks simultaneously
- Understanding of the social and cultural dynamics of the community
- Capability to apply program policies and procedures effectively
- Proficiency in interviewing and investigative techniques
- Skill in report writing and correspondence
- Ability to thrive in a team-oriented environment
Minimum Qualifications:
- High school diploma or GED
- At least two (2) years of relevant work experience
- Familiarity with Alaska Native and American Indian cultures
- Valid Alaska Driver's license
NATIVE PREFERENCE STATEMENT: CITC maintains preference in all phases of employment for Alaska Native, American Indian, and Native Hawaiian individuals.
Disclaimer:
The information contained in this job description reflects the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, and working conditions. Management reserves the right to modify job duties as necessary.