Customer Engagement Executive

2 weeks ago


Mc Donald, United States KELLER Full time
KELLER is seeking a dedicated professional to join our esteemed organization, renowned for over a century of excellence in the industry.

The primary focus of this role involves mastering our operational processes to effectively support our extensive portfolio of business clients while fostering new client relationships through referrals and leads. Additionally, you will be responsible for guiding a small team to replicate these efforts.

As you gain expertise in training and mentoring your team members, you will have the opportunity to advance into the Agency Director position, utilizing our established systems and processes.

This position offers a competitive weekly compensation structure, with an average first-year earnings potential ranging from $70,000 to $85,000.



Key Responsibilities:

  • Maintain and service an existing client portfolio.
  • Identify and research new business opportunities (B2B).
  • Oversee team performance and outcomes.
  • Train and develop new team members on established systems.
  • Provide daily reports of field activities utilizing a Salesforce-based CRM.
  • Focus on recruitment, training, and leadership development on a daily basis.


Required Skills / Desired Qualifications:

  • Strong organizational skills with meticulous attention to detail.
  • Proficient time management skills with a proven track record of meeting deadlines.
  • Exceptional supervisory and leadership capabilities.
  • Ability to prioritize tasks and delegate effectively.
  • Capacity to thrive in a fast-paced and occasionally high-pressure environment.
  • Genuine passion for assisting others and building relationships.
  • Sales or customer service experience is preferred.
  • Self-driven and goal-oriented attitude.
  • Willingness to engage actively within the community.
  • Familiarity with CRM systems, particularly Salesforce, is advantageous.

Licensing Requirements:

  • A valid Driver's License and eligibility to work in the U.S. are mandatory.
  • A clean background check and personal transportation are required.
  • A minimum evaluation period of 45 days is necessary before potential advancement.


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