Patient Service Coordinator
3 weeks ago
Job Summary: MedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in Hyattsville, MD. As a key member of our team, you will be responsible for greeting patients, checking in/out processes, gathering demographic information, insurance verifications, and scheduling appointments.
Key Responsibilities:
- Serve as the initial contact person at the medical practice or hospital department, greeting patients in a courteous and professional manner.
- Manage the intake of patients into the practice, screen for emergent conditions, register, verify, and explain patient responsibility for payment.
- Perform check-in and check-out procedures by inputting patient charges and verifying demographic and insurance information.
- Coordinate efficient patient flow through the practice or hospital department assigned.
- Support organization initiatives related to new technology, clinical programs, and improving the patient experience.
Requirements:
- 6 months to 1 year of providing high-quality customer service, preferably in a healthcare setting.
- Working knowledge of IDX/GE Centricity business preferred.
- High School Diploma or GED.
- CPR Certification.
Hiring Range: $18.33 - $29.96
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Patient Service Coordinator
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