Resident Administrator

5 days ago


San Francisco, California, United States BRIDGE Housing Full time
Job Summary

The Resident Administrator is a key member of our team, responsible for providing exceptional administrative support to our high-profile apartment community. This role requires a high level of attention to detail, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Schedule and complete applicant certifications and resident re-certifications
  • Maintain computer databases and ensure accurate and up-to-date information
  • Prepare weekly and monthly compliance reports to ensure regulatory compliance
  • Perform administrative tasks such as copying, filing, scheduling, distributing mail, and answering phones
  • Maintain resident, maintenance, and vendor filing systems to ensure efficient and organized operations
  • Organize and publicize resident activities to foster a sense of community
  • Provide exceptional customer service to residents and vendors, responding to inquiries and resolving issues in a timely and professional manner
  • Attend annual trainings and comply with the Fair Housing Act to ensure compliance with regulatory requirements
  • Assist with projects as needed to support the team and achieve business objectives
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Strong computer skills, including proficiency in MS Word, Outlook, and Excel, with experience in Yardi a plus
  • Excellent organizational skills, attention to detail, and follow-through to ensure accurate and timely completion of tasks
  • Able to work independently, prioritize tasks, meet multiple deadlines, and work as a team member to achieve business objectives
Benefits
  • Employee medical, dental, and vision coverage
  • 403(b) retirement savings plan with employer match
  • 14 paid holidays, plus two weeks of paid vacation per year
  • Opportunity to work towards a great mission with a dynamic and inclusive team

BRIDGE Housing is an Equal Opportunity Employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability. Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest records.



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