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Room Service Specialist

2 months ago

Nashville, Tennessee, United States Wyndham Hotels & Resorts Full time

Position: Room Attendant

Company Overview:

Wyndham Hotels & Resorts is recognized as the largest hotel franchisor globally, offering a wide array of hotel management services. With a portfolio of 20 brands and over 9,000 properties across more than 80 countries, we provide diverse hotel experiences tailored for every traveler.

Job Summary:

The Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, inviting, and well-maintained. This position requires delivering attentive and efficient service to enhance the overall guest experience.

Key Responsibilities:

  1. Maintain cleanliness and organization of guest rooms according to established standards.
  2. Prepare housekeeping carts with necessary supplies and equipment.
  3. Remove waste and soiled linens from rooms and common areas.
  4. Restock supplies and ensure all areas are tidy and presentable.
  5. Report maintenance issues and missing items to the appropriate personnel.
  6. Handle lost and found items following company protocols.
  7. Engage with guests in a friendly and professional manner to ensure satisfaction.

Qualifications:

A high school diploma or equivalent is preferred, along with experience in hospitality or a related field. Candidates should possess strong communication skills and the ability to work effectively in a team environment.

Physical Requirements:

This role may require long hours and the ability to lift and move items weighing up to 50 pounds. Standing for extended periods is essential.

Personal Attributes:

Successful candidates will demonstrate initiative, attention to detail, and a commitment to providing exceptional service. Maintaining a professional appearance and adhering to grooming standards is expected.

Join us in creating memorable experiences for our guests while working in a supportive and dynamic environment.