Eduardo Rodriguez Insurance Agency Customer Care Associate

4 days ago


Chico, California, United States Eduardo Rodriguez Insurance Agency Full time

Job Opportunity: Eduardo Rodriguez Insurance Agency Customer Care Associate

Job Summary:

We are seeking a highly motivated Customer Care Associate to join our team at Eduardo Rodriguez Insurance Agency. This individual will be responsible for providing exceptional customer service, resolving technical issues, and contributing to the growth of our business.

Main Responsibilities:
  • Deliver outstanding customer support, responding to inquiries and resolving issues in a timely and professional manner.
  • Communicate product information and features to customers, meeting their needs and addressing their concerns.
  • Coordinate appointments and schedule meetings as required, ensuring seamless customer experiences.
  • Maintain accurate and up-to-date customer records, reflecting interactions and transactions.
  • Develop and maintain a comprehensive knowledge base of our products and services, staying informed about industry developments.
  • Contribute to the creation of engaging social media content, promoting our brand and services.
Requirements:
  • Prior experience in customer service, sales, or related fields is desirable.
  • Excellent communication and interpersonal skills are necessary for building strong relationships with clients.
  • Ability to multitask, prioritize responsibilities, and work efficiently under pressure.
  • A positive attitude and professional demeanor are essential for success in this role.
  • Strong written and verbal communication skills are necessary for effective customer engagement.
Compensation:

The estimated annual salary for this position is $58,000 - $68,000, depending on experience and qualifications.



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