Insurance Claims Advisor

6 days ago

Chico, California, United States Eduardo Rodriguez Insurance Agency Full time
Job Overview

Eduardo Rodriguez Insurance Agency is seeking a highly skilled Customer Service Associate to provide exceptional support to our clients. As an integral part of our team, you will be responsible for handling customer inquiries, resolving technical issues, and providing product information.

Responsibilities
  • Handle customer complaints and concerns in a professional and empathetic manner.
  • Provide detailed information about our products and services to ensure client understanding.
  • Document and update customer records accurately and efficiently.
  • Collaborate with cross-functional teams to resolve complex issues.
Requirements
  • A minimum of 2 years of experience in customer-facing roles, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients.
  • Strong problem-solving skills, with the ability to prioritize and multitask effectively.

Salary: $45,000 - $60,000 per annum, depending on experience.

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