Store Operations Manager

1 month ago

Ocala, Florida, United States Variety Stores LLC Full time
Job Title: Store Manager

Job Summary:

We are seeking a highly motivated and experienced Store Manager to join our team at Variety Stores LLC. As a Store Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring maximum sales and profit, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Maintain an outgoing and enthusiastic rapport with store customers, providing good service and all possible assistance.
  • Successfully complete the Management Training Program.
  • Employ and properly train a qualified Assistant Manager, with the advice and approval of the District Manager.
  • Employ and train other store personnel with the assistance of the Assistant Manager and the advice and approval of the District Manager.
  • Control of inventory shrinkage to within 2.5% of annual sales.
  • Maintain a Shrink Check Test score of 80 or above.
  • Enforce Company Safety Policies.
  • Maintain a good relationship with all area law enforcement agencies and continually solicit their assistance in security matters concerning the store.
  • Complete/approve/supervise weekly schedule for all store personnel and operate the store within the assigned payroll budget with the assistance of the Assistant Manager.
  • Notify the District Manager of any problems with the payroll budget.
  • Assign duties and properly train all employees to properly perform their assignments according to company procedure.
  • Inform all employees of company policies and procedures and effectively enforce these same policies/procedures at all times.
  • Transmit/report payroll information accurately and in a timely manner per policy.
  • Maintain a well-balanced and in-stock merchandise inventory, including seasonal merchandise distribution.
  • Maintain good standards of cleanliness throughout all areas of the store.
  • Maintain clean and organized merchandise displays in all departments.
  • Maintain well-organized office and stock room areas.
  • Responsible for maintaining store operating hours based on direction from Senior Management at Corporate Office.
  • Verify all receipts of merchandise according to company policy and procedures, reporting any overages/shortages per company procedure.
  • Supervise the pricing of all merchandise according to company procedure.
  • Keep the District Manager/RVP informed of any defective merchandise received, fast and slow sellers, problems with direct vendor shipments.
  • Total responsibility for the store cash fund and sales receipts, ensuring that all cash handling and cash security procedures are enforced.
  • Ensure that all reports, records, and inventories are completed accurately and according to company policy and procedure.
  • Keep the District Manager informed of all problems or opportunities, actual or threatened, with store equipment or the building structure.
  • Notify in advance your District manager of your absence from the store during normal scheduled work hours.
  • Maintain the confidentiality of all store sales, records, or any other company information.
  • Receive approval of the District Manager for all expenditures over $50.00.
  • Work designated hours as required by the District Manager.
  • Perform any other jobs or duties that may be required or assigned to you.
  • Responsible for implementation of company programs with accuracy and timeliness in order to maximize associate and/or customer benefits.
  • Project positive leadership, including appearance, professionalism, communication skills, knowledge, judgment, objectivity, and morale of store employees.
  • Handle count bulletins, markdowns, on-hand requests with accuracy in a timely manner.
  • Update on hand of merchandise on a regular basis to ensure accuracy of inventory levels.
  • Call in deposit information on a daily basis as required by corporate.
  • Order merchandise weekly to maintain in-stock and maximize sales.
Qualifications and Skills:
  • High School Diploma or GED.
  • 3+ years of related experience in store management.
  • Ability to effectively communicate in English.
  • Strong planning, coaching, analytical, and communication skills.
  • Strong written and verbal communication skills.
  • Team-oriented work style.
Working Conditions:
  • Retail store environment where extended periods of standing are required.
  • Retail store stockroom environment subject to fluctuations in temperature.
  • Occasional lifting and maneuvering of merchandise and displays.
  • Frequent lifting and maneuvering of merchandise and displays.
  • Exposure to dust and extreme temperatures while unloading trailers.
  • Scheduled work hours may vary, to include evenings and weekends.
  • Occasional use of ladders required.

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