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Medical Records Specialist

2 months ago

Lancaster, Pennsylvania, United States MRO Full time
Job Summary

The ROI Medical Records Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests.

Key Responsibilities
  • Determine records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  • Answer phone calls concerning various ROI issues.
  • Respond to walk-in customers requesting medical records and log information provided by customer into ROI On-Line database.
  • Process requests from physician offices on a priority basis and fax information to the physician office.
  • Log medical record requests into ROI On-Line database.
  • Scan medical records into ROI On-Line database.
  • Comply with site facility policies and regulations.
  • Handle and record cash payments for requests at specified sites.
Requirements
  • Proficiency using computer applications, with one or more years of experience entering data into computer systems.
  • Ability to work independently and meet production goals established by MRO.
  • Strong verbal communication skills, with demonstrated success responding to customer inquiries.
  • Success working in an environment that requires attention to detail.
  • Proven track record of dependability.
  • High School Diploma/GED required.
  • Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
  • Knowledge of medical terminology is a plus.
  • Knowledge of HIPAA regulations is preferred.

MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit MRO is an Equal Opportunity Employer.