Customer Success Associate

1 week ago


Tampa, Florida, United States Trident SE Full time
Join Our Team

**Job Description:**

We are looking for a skilled Sales Associate to join our team at Trident Southeast. As a Sales Associate, you will be responsible for providing sales support to our capital sales team and helping customers improve their productivity.

About the Role:

  1. You will develop customer relationships and ensure all needs are met from pre-sale through complete integration of new machine tools.
  2. You will act as the central knowledge base for accessories, providing expertise on work holding and tooling.
  3. You will respond to customer or field staff inputs, product requests, and application issues.
  4. You will identify and cultivate relationships with technology partners to support customers and field staff.
  5. You will maintain involvement with customer-related projects to support future technology improvements, deadlines, and budgets.

About You:

  • You have a degree in a related field or equivalent experience.
  • You possess strong communication and interpersonal skills.
  • You are proficient in Microsoft Office Suite and can interpret instructions provided in written, oral, diagram, or schedule form.
  • You are willing to travel frequently throughout a regional sales territory.

What We Offer:

  • A competitive estimated salary range: $45,000 - $65,000 per year based on your location in Tampa, FL.
  • Paid Time Off, starting with 23 paid days off in your first year.
  • 10 Company Paid Holidays.
  • Comprehensive Health Benefits including Medical, Vision, Dental, and Life Insurance.
  • 401(k) retirement plan with company contribution.
  • Tuition reimbursement.
  • Employee Assistance Program.


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