Inside Sales and Customer Engagement Specialist
2 months ago
At Master Halco, we are seeking a highly motivated and results-driven Inside Sales Associate to join our team. As an Inside Sales Associate, you will play a critical role in driving sales growth and providing exceptional customer service to our contractors, distributors, and retailers.
Key Responsibilities:
- Develop and maintain strong relationships with existing customers and prospective customers to identify products and services that can grow their business.
- Process quotes and orders in a timely manner, providing accurate and efficient service to our customers.
- Collaborate with the outside sales team to expand our product offerings and customer base.
- Collect market intelligence from customers regarding competitive situations, competitor pricing, and market trends.
- Provide ongoing support to customers after sales, ensuring their satisfaction and loyalty.
Requirements:
- High school graduate or equivalent work experience.
- 1+ years of customer service/sales experience.
- Excellent phone and customer-facing skills.
- Strong communication skills (verbal & written).
- Computer literate and proficient in MS applications (Excel required).
About Master Halco:
Master Halco is a leading manufacturer and wholesale distributor of perimeter security and fencing products, serving thousands of professional fence and security contractors and quality building material retailers. We offer a complete line of high-quality fence systems in both traditional and unique styles, and our full line of products includes access controls, agricultural, vinyl, wood, ornamental, and chain link fences and gates for farm and ranch, residential, commercial, industrial, and high-security applications.
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