Customer Service Representative
2 days ago
Customer Service Representative Job Description
**About the Role**
We are seeking a highly skilled Customer Service Representative to join our team at GEICO Indemnity Company. As a Customer Service Representative, you will be the first point of contact for our policyholders, providing exceptional customer service and support.
**Key Responsibilities**
* Answer billing questions and make policy changes
* Provide recommendations to policyholders
* Work in a fast-paced, high-volume call center environment
* Collaborate with colleagues to resolve customer issues
**Requirements**
* High school diploma or equivalent
* Excellent communication and problem-solving skills
* Ability to work in a team environment
* Strong computer and multi-tasking skills
**Benefits**
As a GEICO Associate, you will enjoy a comprehensive Total Rewards Program, including:
* Premier Medical, Dental, and Vision Insurance
* Paid Vacation, Sick, and Parental Leave
* 401(k) Plan
* Tuition Reimbursement
* Paid Training and Licensures
**Equal Employment Opportunity**
GEICO is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.
**Accommodations**
GEICO provides reasonable accommodations to qualified individuals with disabilities to enable them to receive equal employment opportunity and perform the essential functions of the job.
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