Insurance Account Manager
3 days ago
Job Summary:
Whorton Insurance Services is seeking a highly skilled and dedicated Small Business Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling inquiries, and ensuring our clients receive top-notch support with professionalism and efficiency.
Key Responsibilities:
- Provide outstanding service to existing clients by updating policies, offering quotes, processing payments, answering questions, and handling documentation.
- Manage customer calls and correspondence regarding both new and existing insurance policies, and service all claims.
- Assist new clients or support producers by understanding their needs, gathering data, researching policy options, presenting solutions, finalizing and binding coverage, and negotiating with carriers when needed.
- Schedule appointments or client calls to review existing policies, liability limits, coverage needs, replacement costs, and renewals.
- Offer detailed information about products and services, process renewals or cancellations, take payments, and provide necessary documentation.
- Address product or service issues by identifying concerns, determining solutions, and following up to ensure resolution.
- Verify the accuracy of audits or policies and facilitate corrections between clients and carriers as needed.
- Maintain records of customer interactions and transactions in the agency management system (AMS360).
- Collaborate with team members, mentor staff, provide expertise, and participate in meetings as required.
Qualifications:
- Insurance License: Must hold the required state license and have at least two years of commercial lines insurance account management experience.
- Education: Bachelors Degree or comparable work experience.
- Industry Knowledge: Strong understanding of insurance products, rating procedures, underwriting, coverages, and industry operations.
- Customer Focus: Excellent phone manner, written and verbal communication skills, and ability to handle complex customer issues.
- Skills: Attention to detail, organizational skills, multi-tasking, problem-solving, and ability to work independently.
- Time Management: Strong time management and personal accountability.
- Technical Proficiency: Familiarity with agency management systems, rating tools, and carrier websites.
Benefits:
- Competitive Pay
- Professional Development opportunities
- Job Stability in a growing industry
- Career Advancement potential for taking on larger roles and more complex tasks
- Private Office in a professional setting
- Regular Hours: 8 AM to 5 PM, Monday to Friday, with a 1-hour lunch break
- Paid Time Off: Holidays, personal days, vacation, sick days, and PTO
- Comprehensive Benefits: 401(k), 100% paid health insurance
- Work-from-Home Options after completing the initial period
What We Offer:
At Whorton Insurance Services, we offer a dynamic and supportive work environment that fosters growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles and advance their careers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Insurance Account Manager
3 weeks ago
Austin, Texas, United States USI Insurance Services Full timeJob SummaryUSI Insurance Services is seeking a highly skilled and experienced Insurance Account Manager to join our team. As an Insurance Account Manager, you will be responsible for managing a book of business comprised of fully insured clients, providing proactive support to assigned clients, and acting as the primary contact between clients and insurance...
-
Insurance Account Manager
3 days ago
Austin, Texas, United States Whorton Insurance Services Full timeJob DescriptionAt Whorton Insurance Services, we are seeking a highly skilled and experienced Insurance Account Manager to join our team. As a key member of our customer service team, you will be responsible for maintaining strong relationships with our clients by providing exceptional service and support.ResponsibilitiesProvide service to existing clients...
-
Insurance Account Manager
3 weeks ago
Austin, Texas, United States Watkins Insurance Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Account Manager to join our team at Watkins Insurance Group. As a Private Client Account Manager, you will be responsible for managing a portfolio of high-net-worth clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesBuild and maintain strong relationships...
-
Insurance Account Manager
3 weeks ago
Austin, Texas, United States Whorton Insurance Services Full timeJob Title: Small Business Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Small Business Customer Service Representative to join our team at Whorton Insurance Services. As a key member of our team, you will be responsible for providing exceptional service to our clients, handling inquiries, and ensuring our...
-
Commercial Insurance Account Manager
3 weeks ago
Austin, Texas, United States Watkins Insurance Group Full timeJob SummaryWe are seeking an experienced Commercial Account Manager to join our team at Watkins Insurance Group. As a Commercial Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, providing expert guidance on insurance coverage, and identifying new business opportunities.Key ResponsibilitiesDevelop...
-
Insurance Account Manager
2 weeks ago
Austin, Texas, United States Watkins Insurance Group Full timeAbout the RoleAs a Private Client Account Manager at Watkins Insurance Group, you will be responsible for managing a portfolio of high-net-worth clients, ensuring their insurance needs are met and exceeded. This role requires a unique blend of exceptional customer service skills, strategic thinking, and analytical abilities. You will work closely with...
-
Commercial Insurance Account Manager
4 days ago
Austin, Texas, United States Brown & Brown Insurance Full timeAccount Manager - Commercial LinesBuilt on meritocracy, our unique company culture fosters a work environment that rewards self-starters and those who are committed to delivering exceptional results for our customers.Brown & Brown Insurance is seeking a skilled Account Manager to join our Property & Casualty team in Austin, TX.Key Responsibilities:Manage the...
-
Commercial Insurance Account Manager
4 weeks ago
Austin, Texas, United States Brown & Brown Insurance Full timeAccount Manager Role at Brown & Brown InsuranceBuilt on meritocracy, our company culture fosters self-starters and those committed to delivering exceptional customer experiences.We are seeking a Commercial Account Manager to join our Property & Casualty team in Austin, TX.Key Responsibilities:Manage daily account management tasks, including invoicing,...
-
Insurance Account Manager
3 weeks ago
Austin, Texas, United States Independent Insurance Agents of Texas (IIAT) Full timeAccount Manager OpportunityWe are seeking a seasoned account manager to join our team at Independent Insurance Agents of Texas (IIAT). As a key member of our team, you will be responsible for servicing existing clients and closing new quality leads.About the RoleThis is a unique opportunity to establish deep roots with our agency and work from home most...
-
Insurance Bill Accounting Specialist
5 days ago
Austin, Texas, United States Watkins Insurance Group Full timeAbout the RoleThis position plays a crucial role in managing the agency bill process, ensuring timely payments to insurance carriers. The successful candidate will be responsible for processing return premiums, overpayments, and advances to clients and insurance companies.Key ResponsibilitiesProcess check requests to return premiums to clients, overpayments,...
-
Insurance Benefits Manager
3 weeks ago
Austin, Texas, United States USI Insurance Services Full timeJob SummaryWe are seeking a highly skilled Insurance Benefits Manager to join our team at USI Insurance Services. As a key member of our team, you will be responsible for managing employee benefits insurance accounts and services, providing proactive support to clients, and acting as the primary contact between clients and insurance carriers.Key...
-
Insurance Account Manager
4 weeks ago
Austin, Texas, United States Combined Agents of America Full timeJob SummaryWe are seeking a highly skilled and experienced Insurance Account Manager to join our team at Combined Agents of America. As an Insurance Account Manager, you will be responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism.Key ResponsibilitiesProvide service to existing...
-
Insurance Account Manager
4 weeks ago
Austin, Texas, United States Dearborn Group Full timeJob SummaryThis role is a self-directed employee responsible for developing relationships and coordinating the servicing of mid-size and large accounts (51-1,999) and key brokers. The successful candidate will ensure continued and increased growth by negotiating renewals or selling products and services to existing customers, understanding customer needs,...
-
Insurance Account Manager
4 days ago
Austin, Texas, United States Combined Agents of America Full timeJob SummaryWe are seeking a highly skilled and experienced Insurance Account Manager to join our team at Combined Agents of America. As a key member of our team, you will be responsible for maintaining solid customer relationships, handling customer inquiries and concerns with speed and professionalism, and conducting specific service and marketing...
-
Benefits Account Manager
3 weeks ago
Austin, Texas, United States Watkins Insurance Group Full timeJob Title: Benefits Account ManagerWe are seeking a highly skilled Benefits Account Manager to join our team at Watkins Insurance Group. As a key member of our team, you will be responsible for managing employee benefits insurance accounts and services, working closely with producers to develop and implement marketing strategies for new and renewal...
-
Benefits Account Manager
23 hours ago
Austin, Texas, United States Watkins Insurance Group Full timeJob OverviewAs a key member of our team at Watkins Insurance Group, the Benefits Account Manager plays a vital role in managing Employee Benefits insurance accounts and services. This position works closely with a Producer to develop and implement marketing strategies for new and renewal business. The Benefits Account Manager serves as the primary contact...
-
Benefits Account Manager
4 days ago
Austin, Texas, United States Watkins Insurance Group Full timeJob Summary and Purpose:The Benefits Account Manager plays a pivotal role in managing Employee Benefits insurance accounts and services, working closely with a Producer to drive the marketing process for new and renewal business. As the primary point of contact between clients and carriers, this position fosters positive relationships to meet client needs...
-
Insurance Account Manager
3 weeks ago
Austin, Texas, United States Combined Agents of America Full timeJob SummaryWe are seeking a highly skilled and experienced Insurance Customer Service Representative to join our team at Combined Agents of America. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries and concerns, and working closely with our insurance carriers...
-
Benefits Account Manager
4 days ago
Austin, Texas, United States Watkins Insurance Group Full timeJob Summary and Purpose:The Benefits Account Manager plays a crucial role in managing Employee Benefits insurance accounts and services, working closely with a Producer to drive the marketing process for new and renewal business. As the primary point of contact between clients and carriers, this position fosters positive relationships to meet client needs...
-
Benefits Account Manager
2 weeks ago
Austin, Texas, United States Watkins Insurance Group Full timeJob Summary and Purpose:The Benefits Account Manager plays a crucial role in managing Employee Benefits insurance accounts and services, working closely with a Producer to drive the marketing process for new and renewal business. As the primary point of contact between clients and carriers, this position fosters positive relationships to meet client needs...
