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Commercial Insurance Account Manager

1 month ago


Austin, Texas, United States Brown & Brown Insurance Full time
Account Manager - Commercial Lines

Built on meritocracy, our unique company culture fosters a work environment that rewards self-starters and those who are committed to delivering exceptional results for our customers.

Brown & Brown Insurance is seeking a skilled Account Manager to join our Property & Casualty team in Austin, TX.

Key Responsibilities:
  • Manage the daily account management of an assigned book of business, including invoicing, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions.
  • Oversee the completion of administrative tasks, including issuance of certificates of insurance, auto ID cards, and processing policies/endorsements.
  • Build and maintain successful relationships with clients, vendors, and carriers to drive client retention and growth.
  • Identify gaps in coverage and consult with leadership or producers to advise clients on options.
  • Support the renewal process for all assigned and prospective clients, including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and facilitating the renewal pricing, preparing the renewal proposal, and binders.
  • Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
  • Contribute to the growth of the assigned book of business through account rounding and referrals.
  • Collaborate with marketing and sales teams to drive business growth.
  • Adhere to agency guidelines, policies, and procedures.
Requirements:
  • Strong technical knowledge of commercial insurance coverage.
  • 2+ years of generalist commercial insurance experience.
  • Active Texas General Agent's License.
  • Insurance designation, strongly preferred.
  • Proficient in Microsoft Office Suite.
  • AMS360 experience / ImageRight preferred.
What We Offer:
  • Competitive pay based on experience.
  • Excellent growth and advancement opportunities.
  • PTO (Paid Time Off).
  • Generous benefits package: health, dental, vision, 401(k), mental health resources, continuous education opportunities, etc.
  • Employee Stock Purchase Plan.