Veterinary Practice Support Specialist
6 days ago
We are seeking a highly organized and detail-oriented Veterinary Receptionist to join our team at Santee Animal Hospital. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient records, and performing various administrative tasks to support the smooth operation of our veterinary practice.
Key Responsibilities- Customer Service: Greet clients in a professional and friendly manner, check in patients, and handle phone calls and correspondence in a timely and efficient manner.
- Record Keeping: Maintain accurate and up-to-date patient records, including medical history, test results, and treatment plans.
- Administrative Tasks: Perform various administrative duties, such as data entry, word processing, and mail service, to support the daily operations of the hospital.
- Communication: Relay information to clients regarding their pet's condition, treatment plans, and test results in a clear and concise manner.
- Team Collaboration: Work closely with the veterinary team to ensure seamless communication and coordination of patient care.
- Experience: Minimum 1 year of experience in a veterinary reception or administrative role.
- Skills: Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
- Knowledge: Familiarity with hospital procedures and operating instructions, as well as basic knowledge of veterinary terminology.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Competitive Compensation: We offer a competitive salary and benefits package, including comprehensive benefits, paid time off, and opportunities for professional growth and development.
- Collaborative Work Environment: Our team is dedicated to providing exceptional patient care and customer service, and we are looking for someone who shares our values and is passionate about delivering high-quality care.
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