Customer Relationship Development Specialist

7 days ago


San Antonio, Texas, United States Blake Kohutek Agency Full time
Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as an Account Representative. As a key member of our State Farm Agent Team, you will play a crucial role in establishing strong relationships with customers, providing exceptional service, and educating them on insurance options.

Estimated Salary Range

$45,000 - $65,000 per year, plus commission and bonus opportunities.

About the Role

This is an exciting opportunity for a self-motivated individual who thrives in a fast-paced environment. You will be responsible for:

  • Establishing and maintaining strong customer relationships through regular follow-ups and proactive communication.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Educating customers on insurance options using a customer-focused, needs-based review process.
Requirements and Qualifications

To succeed in this role, you must have:

  • Excellent communication skills, both written and verbal.
  • A self-motivated and dedicated approach to customer service.
  • The ability to work effectively in a team environment.
  • Strong interpersonal skills, enabling you to build rapport with customers.
  • A Property and Casualty license (obtainable upon hiring).
  • A Life and Health license (obtainable upon hiring).
Benefits and Growth Opportunities

We offer a competitive salary, paid time off, and valuable experience. With excellent communication skills and a customer-centric approach, you can progress to leadership roles or explore other career paths within our agency. As an independent contractor agent's employee, you'll enjoy flexibility, autonomy, and the potential for long-term growth.



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