Outfitters Customer Support Specialist

6 days ago


Nashville, Tennessee, United States Workwear Outfitters Full time

At Workwear Outfitters, we prioritize the success of our customers and strive to deliver exceptional support. As a Customer Support Specialist, you will play a crucial role in achieving this goal.

Responsibilities include responding to customer inquiries, gathering and confirming information, utilizing knowledge of company products and services to resolve customer issues, and maintaining accurate records and reports to track customer interactions.

This role offers a competitive salary of $45,000 per year, plus benefits such as medical, vision, and dental insurance, 401(k) matching, and tuition reimbursement. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, please consider applying for this position.

Key Skills:

  • Excellent customer service skills
  • Strong problem-solving abilities
  • Ability to work effectively in a fast-paced environment
  • Knowledge of company products and services

Requirements:

  • High school diploma or equivalent required; associate's degree preferred
  • Minimum one year of related experience strongly preferred
  • Able to attend training sessions without taking multiple days off
  • Must pass Business Communications, Microsoft Excel, and Contact Center Scenario assessment


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