Financial Services Specialist

4 days ago


Lansing, Michigan, United States Auto-Owners Insurance Full time
Career Advancement Opportunities
Auto-Owners Insurance offers a wide range of career advancement opportunities for our Customer Service Representatives. With a focus on employee growth and development, we provide regular training and development opportunities to help our team members succeed in their roles and advance their careers.

Job Description
This Customer Service Representative will be responsible for communicating effectively in verbal and written form, making computer inquiries and entries relating to policyholder accounts, and prioritizing and organizing work to ensure timely completion. The ideal candidate should have an Associate's degree (Accounting/Business preferred) with a GPA of at least 3.0 or at least two years of direct professional office experience.

Key Responsibilities
- Work effectively with agents, policyholders, and associates at all levels.
- Communicate effectively in verbal and written form.
- Make computer inquiries and entries relating to policyholder accounts.
- Communicate effectively with agents and others as needed to research problems and find solutions.
- Prioritize and organize work to ensure it is completed in a timely manner.

Requirements
- Associate's degree (Accounting/Business preferred) with a GPA of at least 3.0 or at least two years of direct professional office experience.
- Direct insurance agency/company experience is a plus.
- Must type a minimum of 40 words per minute with 85% accuracy.
- Flexibility for occasional and/or seasonal overtime.
- Excellent oral and written communication skills.
- Ability to handle multiple assignments.

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