Member Experience Specialist

6 days ago


Lansing, Michigan, United States Consumers Credit Union Full time

As a Member Experience Specialist at Consumers Credit Union, you will be the face of our organization, delivering top-notch service to our valued members. Your primary goal will be to build strong relationships, drive sales growth, and provide personalized solutions to meet their financial needs.

Our compensation package includes a base salary of $50,000 - $70,000 per year, plus performance-based incentives.

**Responsibilities Include:**

  • Developing and implementing strategies to enhance member engagement and loyalty.
  • Providing expert advice on credit union products and services.
  • Managing complex member inquiries and resolving issues promptly.

**Ideal Candidate Will Have:**

  • Exceptional interpersonal and problem-solving skills.
  • Knowledge of business operations and financial services.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

We offer a collaborative work environment, ongoing training and development opportunities, and a generous benefits package.



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