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Orthopaedic Scheduling Coordinator

2 months ago

Newtown Square, Pennsylvania, United States Premier Orthopaedics Full time
{"title": "Central Scheduling Representative", "description": "Job Summary

Premier Orthopaedics & Sports Medicine is seeking a Central Scheduling Representative to join our team in Newtown Square, PA. This role is responsible for registering patients and scheduling appointments over the phone while delivering exceptional customer service.

Key Responsibilities
  • Screen patients to establish the urgency of their condition and coordinate appointments within the appropriate time frame.
  • Conduct comprehensive patient interviews and enter accurate information into our patient management system.
  • Coordinate appointments with physicians in patients' preferred office locations.
  • Screen patients for insurance and advise of patient responsibilities prior to appointments.
  • Maintain and protect patient confidentiality in accordance with HIPAA regulations.
  • Confirm patient appointments and answer telephone inquiries with accuracy.
  • Ensure complete and accurate patient registrations.
Requirements
  • High school diploma/GED required.
  • Patient registration experience preferred.
  • Excellent customer service skills and ability to work well independently.
  • Strong decision-making skills and ability to multi-task.
  • Ability to speak with confidence in a pleasant and professional manner.
About Premier Orthopaedics

Premier Orthopaedics is a full-service orthopaedic practice with over 50 specialty locations and 100 physicians across the Greater Philadelphia region. We offer a robust benefits package, including competitive health, pharmacy, vision, and dental plan benefits, as well as a 401k plan with company match.

", "company": "Premier Orthopaedics & Sports Medicine", "location": "Newtown Square, PA"}