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Patient Visit Coordinator

2 months ago


Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time
About the Role

We are seeking a highly skilled Patient Visit Coordinator to join our team at Presbyterian Healthcare Services. As a Patient Visit Coordinator, you will play a critical role in ensuring the smooth operation of our OB/GYN department.

Key Responsibilities
  • Review and follow orders entered into the Electronic Health Record (EHR) by clinicians
  • Schedule return visits, lab, radiology, STAT & ASAP appointments, and advanced imaging
  • Obtain prior authorization/referral per payor protocols
  • Validate patient MyChart access
  • Print AVS as applicable with double check for HIPAA privacy
  • Collect any backend patient balance such as high deductible
  • Communicate effectively to ordering clinicians when any restriction, such as access, restricts or prohibits scheduling as ordered
  • Appointment reminder calls
  • Perform other duties as required
Requirements
  • Minimum 18 months experience in a clinical setting with significant MD interaction
  • Proficiency in prior authorization/certification/referral process
  • Must pass EPIC competency for Registration at completion of Epic Clerical Training class
Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits.

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinars, preventive screening, and more.