Technical Service Coordinator
2 weeks ago
Join the Bramco Group team as a Technical Service Assistant, playing a vital role in the success of our service department. As a key member of our team, you will be responsible for assisting the Service Manager in ensuring the smooth operation of our service department.
Key Responsibilities:- Review technician reports daily for accuracy and completion.
- Prepare and send work orders daily to facilitate electronic entry of data.
- Manage the service truck inspections and crane inspections, and maintain accurate records.
- Assist in handling incoming customer calls, taking messages, and gathering information.
- Provide information to customers regarding the status of their equipment.
- Assist in scheduling and dispatching jobs for technicians as needed.
- Enter data to create repair estimates for jobs and PMs.
- Obtain technical information via computer and telephone from manufacturer-provided sources.
- Perform other duties as needed to support the service department and branch.
- High School Diploma or Equivalent, with college coursework a plus.
- 2+ years of experience in the Heavy Equipment Industry or comparable.
- Excellent written and oral communication skills.
- Proficient in computer software, including Microsoft programs and diagnostic tools.
- Good working knowledge of equipment operations and mechanical functions.
- Ability to work with limited supervision and be a self-starter.
- Strong organizational skills and ability to prioritize tasks.
- Team player with excellent customer relations skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for heavy equipment, we encourage you to apply for this exciting opportunity.
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Technical Service Coordinator
3 weeks ago
Kingsport, Tennessee, United States BRAMCO GROUP Full timeJob Title: Technical Service AssistantJoin the Bramco Group team as a Technical Service Assistant and play a vital role in the success of our service department. As a key member of our team, you will assist the Service Manager in ensuring the smooth operation of our service department, providing exceptional customer service, and maintaining a high level of...
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Technical Service Coordinator
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Kingsport, Tennessee, United States BRAMCO GROUP Full timeJob DetailsJob Location: Kingsport BranchPosition Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayDescriptionJob Scope and Background:To assist the Service Manager with the overall functions of the service department in a manner that meets the needs of all departments at the branch along with customers and the...
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