Financial Service Representative
3 days ago
About the Role
We are seeking a highly skilled Financial Service Representative to join our team at Local Government Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members.
The ideal candidate will have a minimum of 1-3 years of banking/member service experience and a high school diploma or equivalent. You will also possess excellent verbal, written, telephone, and interpersonal communication skills, as well as demonstrated strong customer service skills.
Key Responsibilities
- Provide personalized solutions to meet the financial needs of our members.
- Build relationships with current and potential members to increase their financial well-being.
- Maintain and balance assigned cash drawer daily, while following operational procedures and cash limits.
- Process member transaction requests and respond to inquiries via various channels in a timely manner.
Requirements
- Minimum 1-3 years of banking/member service experience.
- High school diploma or equivalent.
- Excellent verbal, written, telephone, and interpersonal communication skills.
- Demonstrated strong customer service skills.
- Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.
Compensation
$44,000 - $54,000 per year, depending on experience.
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