Customer Service Ambassador

1 week ago


Hamilton, Ohio, United States Annette Snowden - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Annette Snowden - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with our agency team members, and anticipating the needs of our community members.

We are seeking a dedicated and customer-focused individual who is able to establish strong relationships with our clients and provide prompt, accurate, and friendly service. Your ability to communicate effectively and use a customer-focused approach to educate clients about insurance options will be essential in this role.

Key Responsibilities
  • Establish and maintain strong customer relationships
  • Provide exceptional customer service, including responding to inquiries and resolving issues
  • Use a customer-focused approach to educate clients about insurance options
  • Collaborate with our agency team members to meet the needs of our clients
Requirements
  • Dedicated to customer service
  • Excellent communication skills
  • Ability to work effectively in a team environment
  • Proactive problem-solving skills
Benefits
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within our agency
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience
  • Simple IRA
  • Flexible hours


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