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Patient Care Coordinator
2 months ago
Mary's Center is committed to fostering a diverse and inclusive work environment, where individuals from various backgrounds and experiences can thrive. We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team.
Key Responsibilities- Provide Exceptional Patient Care: Greet and welcome patients, visitors, and others to Mary's Center, ensuring a positive and efficient office environment.
- Facilitate Smooth Operations: Model professional performance and conduct, adhering to all confidentiality and HIPAA policies.
- Communicate Effectively: Answer incoming calls in a timely manner, provide assistance, and verify insurances to determine eligibility, copay, and benefits.
- Coordinate Care: Submit prior authorizations, review and submit dental claims, and schedule follow-ups.
- Collect and Track Data: Gather socio-demographic information for population health management and implement clinical questionnaires and surveys.
- Work as a Liaison: Facilitate communication between participants and dental/service providers, assist with patient education projects, and support the entire clinical team to achieve established outcomes.
- Education: High School Diploma or GED equivalent.
- Experience: Previous experience as a receptionist in a dental office is desired.
- Language Skills: Ability to communicate effectively in English is required, with additional language proficiency or fluency preferred.
- Health Insurance: Medical, dental, and vision coverage, plus retirement options through 403(b) contribution and investment opportunities.
- Paid Leave: 25 days of paid leave annually, plus 5 educational days.
- Tuition Reimbursement: $2000/year towards education assistance and professional development.
- Transportation Subsidy: Metro and bus transportation assistance.
- Employee Assistance Program: Access to confidential support services.
