Patient Care Coordinator

4 weeks ago

Washington, Washington, D.C., United States Cardinal Health Full time
Job Description

Cardinal Health is seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing clinical support and expertise to internal business units and external customers.

Key Responsibilities:

  • Deliver virtual or telephonic educational support to patients, caregivers, and healthcare professionals to meet all relevant standards.
  • Act as a champion for each patient and consented care partner(s), understanding their support needs and interaction preferences.
  • Provide support and guidance to help ensure patients have access to the patient support program resources by compliantly navigating reimbursement and mitigating any patient out-of-pocket barriers.
  • Investigate and resolve patient/healthcare provider inquiries and concerns in a timely manner.
  • Work closely with patients, patient caregivers, healthcare providers, Sonexus Health reimbursement team, and third-party vendors to clearly identify issues and provide resolution.

Requirements:

  • 0-2 years of experience preferred.
  • BA, BS, or equivalent experience in a related field preferred.
  • Previous social work experience is preferred.
  • LVN is preferred.
  • 2-4 years of Case Management experience is preferred.
  • Demonstrate effective, empathetic, and professional communication.
  • Clear knowledge of Medicare (A, B, C, D).
  • 1-2 years of Pharmacy and/or Medical Claims billing and Coding work experience is preferred.
  • 1-2 years of experience with Prior Authorization and Appeal submissions.
  • Must be able to manage multiple concurrent assignments.
  • Must communicate clearly and effectively in both a written and verbal format.
  • Ability to work with high-volume production teams with an emphasis on quality.
  • Able to thrive in a competitive and dynamic environment.
  • Intermediate to advanced computer skills and proficiency in Microsoft Office, including Word, Outlook, and Excel.

What We Offer:

  • Medical, dental, and vision coverage.
  • Paid time off plan.
  • Health savings account (HSA).
  • 401k savings plan.
  • Access to wages before payday with myFlexPay.
  • Flexible spending accounts (FSAs).
  • Short- and long-term disability coverage.
  • Work-Life resources.
  • Paid parental leave.
  • Healthy lifestyle programs.

Language: English

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