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Customer Service Representative

2 months ago

Covington, United States Qualified Staffing Search Group Full time

Job Opportunity: Qualified Staffing Search Group is seeking a dedicated and experienced Customer Service Representative to join our team in a call center environment. Our client is a leading company in the retail industry, and we are looking for a skilled individual to grow their customer care department.

About the Role:

  • Provide exceptional customer service to clients via phone, ensuring a positive and professional experience.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Work collaboratively with the sales team to meet sales targets and improve customer satisfaction.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience in a call center environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.