Customer Service Representative

3 days ago


Covington, Virginia, United States VIMO INC Full time
Customer Service Representative

GetInsured is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application data entry.

Key Responsibilities:
  • Provide top-notch customer service through phone, email, and chat
  • Manage customer accounts and provide technical support
  • Enter application data accurately and efficiently
  • Assist with online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and familiarity with CRM systems
What We Offer:
  • Paid training and development opportunities
  • Competitive hourly rate and performance-based incentives
  • Flexible work-from-home schedule
  • Collaborative and supportive team environment


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