Healthcare Access Associate

2 days ago

Egg Harbor Twp, United States Cooper University Health Care Full time
About the Role

We are seeking a highly skilled and customer-focused Patient Services Representative PRN to join our team at Cooper University Health Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and support to our patients and guests.

Key Responsibilities
  • Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience.
  • Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
  • Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures.
  • Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.
  • Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are).
  • Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
  • Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis.
  • Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc.
  • Complies with procedures for transcription of orders (radiology and/or scheduling).
  • Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.
  • Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies.
  • Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct.
  • Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Requirements
  • Minimum one year of recent registration or billing experience working in a medical facility preferred.
  • Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
  • Epic experience preferred.
  • Excellent organizational, written/verbal communication and teamwork skills.
  • Demonstrated performance of excellent customer service skills.
  • High School Diploma or equivalent required.
  • Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
  • Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
  • NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.

  • EVS Housekeeping Technician, Healthcare

    3 weeks ago

    Egg Harbor Twp, United States PinnacleHealth Full time

    Description Position at Pinnacle Health Services Pinnacle HealthCare Environmental ServicesSchedule:Monday - Friday 5:00pm-9:15pmPay Rate:$17.00 per hour Job SummaryThe EVS Technician is responsible for providing a safe care environment within a specialty area (surgical services/peri-operative suite, Pac U areas, etc.) by demonstrating the principles of...

  • Travel Physical Therapist

    8 hours ago

    Egg Harbor Township, United States Access Healthcare Full time

    Job Title: Travel Physical TherapistJob Type: TravelLocation: Little Egg Harbor Township, New JerseyJob Description:Job Summary:We are seeking a skilled Physical Therapist to join our team as a travel therapist in Little Egg Harbor Township, New Jersey. As a travel Physical Therapist, you will have the opportunity to work with a variety of patients and...

  • Travel Physical Therapist

    2 months ago

    Egg Harbor Twp, United States Host Healthcare Full time

    Host Healthcare is seeking a travel Physical Therapist for a travel job in Egg Harbor Township, New Jersey. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy Start Date: 08/12/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Travel Host Healthcare is an award-winning travel healthcare company...

  • Revenue Cycle Report Specialist

    1 month ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job Description Minimum Qualifications: * Associates Degree required or incumbents hired prior to August 2020 will be given 3+ years in directly related field in lieu of degree. Incumbents hired after August 2020, will be required an Associates degree. * HFMA: CRCR or Litmos Certified Professional Revenue Cycle Master required or must be obtained within 6...

  • Billing and Claims Reporting Specialist

    2 weeks ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job OverviewEssential Qualifications: An Associate's Degree is mandatory, or candidates hired before a specified date will be considered with 3+ years of relevant experience in lieu of a degree. Those hired after this date must possess an Associate's Degree.*Certification from HFMA: CRCR or Litmos Certified Professional Revenue Cycle Master is required or...

  • Revenue Cycle Analytics Specialist

    2 weeks ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job OverviewEssential Qualifications: An Associate's Degree is mandatory, or individuals employed before August 2020 may substitute with 3+ years of relevant experience in lieu of a degree. Those hired post-August 2020 must possess an Associate's degree.*HFMA: CRCR or Litmos Certified Professional Revenue Cycle Master certification is essential or must be...

  • Patient Services Representative

    3 days ago

    Egg Harbor Twp, United States Cooper University Health Care Full time

    About This RoleAt Cooper University Health Care, we're committed to delivering exceptional healthcare experiences. As a Patient Services Representative, you'll play a vital role in ensuring our patients receive top-notch care and service.Key ResponsibilitiesProvide exceptional patient service, utilizing AIDET principles to create a positive experience.Manage...

  • Acute Registered Respiratory Therapist

    1 month ago

    Egg Harbor Twp, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    ARRT Certified Respiratory Therapist - Full Time Night Shift / 37.5hr week **Up-to $20,000 sign-on bonus / New Grads are welcome to apply** Are you a caring Registered Respiratory Therapist seeking an exciting opportunity in healthcare? Join our team in dynamic New Jersey and impact patient lives. If you possess a passion for respiratory care, outstanding...

  • Acute Registered Respiratory Therapist

    3 weeks ago

    Egg Harbor Twp, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    ARRT Certified Respiratory Therapist - Full Time Night Shift / 37.5hr week **Up-to $20,000 sign-on bonus / New Grads are welcome to apply** MLee Healthcare is looking for a candidate that will play a vital role in delivering comprehensive respiratory care to patients with a variety of respiratory and cardiopulmonary conditions. Your responsibilities will...

  • Patient Services Rep

    3 weeks ago

    Egg Harbor Twp, United States Cooper University Health Care Full time

    About Us: At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing...

  • Healthcare Access Coordinator

    2 weeks ago

    Friday Harbor, Washington, United States PeaceHealth Full time

    Position Overview:PeaceHealth is in search of a dedicated Patient Access Representative.This role is available on a Per Diem/Relief basis with variable hours. The compensation for this position is set at $31.09 per hour. The starting salary is influenced by various factors, including education, training, work experience, and applicable collective bargaining...

  • Healthcare Support Specialist

    2 weeks ago

    Egg Harbor City, New Jersey, United States Actalent Full time

    Position Title: Healthcare Support SpecialistRole Overview: In the capacity of a Healthcare Support Specialist, you will engage directly with patients and healthcare providers to identify and address gaps in care, thereby improving the overall experience for both parties. This position entails proactive outreach and in-person interactions within large...

  • Instructor - PALS and ACLS AHA - Pool Training Specialist

    7 days ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job SummaryThe Pool Life Support Training Center Instructor PALS ACLS is responsible for instructing American Heart Associate Courses.Key ResponsibilitiesLead classes with numerous students of various experience and educational backgrounds.Maintain current knowledge of American Heart Association Standards to effectively meet the training needs of the...

  • Travel Physical Therapist

    1 month ago

    Egg Harbor Twp, United States Jackson Therapy Full time

    Jackson Therapy Partners is seeking a travel Physical Therapist for a travel job in Egg Harbor Township, New Jersey. Job Description & Requirements Specialty: Physical Therapist Discipline: Therapy Start Date: 08/21/2024 Duration: 13 weeks 40 hours per week Shift: 8 hours Employment Type: Travel Setting: Skilled Nursing Facility We're seeking a full...

  • Network Infrastructure Engineer

    1 month ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job DescriptionBachelor's degree with 3 years related experienced required or High School Diploma required minimum 5 years' experience required.POSITION SUMMARY The Network Infrastructure Engineer I role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and...

  • Network Infrastructure Engineer

    2 weeks ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job DescriptionBachelor's degree with 3 years related experienced required or High School Diploma required minimum 5 years' experience required.POSITION SUMMARY The Network Infrastructure Engineer I role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and...

  • Client Relations Specialist

    2 weeks ago

    Egg Harbor Twp, United States AtlantiCare Full time

    Job OverviewPOSITION SUMMARY The Client Relations Specialist is tasked with delivering exceptional customer support to facility members and the general public, particularly regarding the Life Center's services and membership details.This role involves managing the enrollment processes and ensuring ongoing customer satisfaction and member loyalty....

  • Staff Engineer 2

    2 months ago

    Egg Harbor Twp, United States Applied Research Associates Full time

    **Description** The Engineering Science Division (ESD) of Applied Research Associates, Inc. (ARA) is seeking a Staff Engineer 2 to support engineering and scientific research, development, testing, studies, and related activities onsite in Egg Harbor Township, New Jersey. This position is contingent on contract award. As a Staff Engineer, you will perform...

  • Healthcare Client Support Specialist

    1 week ago

    Egg Harbor Township, United States AtlantiCare Full time

    Job Overview POSITION SUMMARY The Patient Services Coordinator plays a crucial role in providing administrative support at the front desk within a healthcare facility, including hospitals, outpatient clinics, or surgical centers. This role is responsible for ensuring the efficient and organized scheduling of patient appointments, managing patient...

  • Patient Services Coordinator

    2 weeks ago

    Egg Harbor Twp, United States AtlantiCare Full time

    POSITION SUMMARYThe Patient Services Coordinator plays a vital role in providing administrative support at the front desk within a healthcare facility, including hospitals, outpatient clinics, or surgical centers.This role is responsible for ensuring the efficient and organized scheduling of patient appointments, verifying patient insurance details, entering...