Claims Team Lead

6 days ago


Syracuse, New York, United States Gallagher Bassett Full time

We are seeking a seasoned Workers Compensation Claims Supervisor to lead our team of dedicated professionals in delivering exceptional service and driving excellence in claim outcomes. The ideal candidate will possess a strong claims background, with at least 10 years of experience in Workers Compensation, including Lost-times claims.

Key Responsibilities
  • Supervise and motivate a team of claims professionals to achieve high-quality results and efficient service delivery
  • Promote best practices and guide the team to handle claims in accordance with GB's Best Practices
  • Drive talent development by hiring and training adjusters, fostering a culture of performance and continuous improvement
  • Effectively manage workloads and priorities to ensure optimal efficiency and quality of service
  • Utilize Gallagher's technology to enhance team efficiency and overall quality of service
  • Communicate professionally with clients, carriers, and brokers
About You
  • You have a proven track record of leadership experience, with at least 2 years of supervisory experience
  • You possess a deep understanding of Workers Compensation claims, including jurisdictional experience in New York
  • You hold a High School Diploma or equivalent and have a minimum of 10 years of related claims experience
  • You are appropriately licensed and/or certified in all states where claims are being handled
What We Offer

We offer a competitive salary range of $120,000 - $180,000 per annum, based on experience, as well as opportunities for professional growth and development. This role is eligible for fully remote work, allowing you to work from anywhere. Gallagher Bassett is an equal opportunities employer and welcomes applications from diverse candidates.



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