Cloud Services Support Specialist

6 days ago


Tulsa, Oklahoma, United States InTegriLogic Corp. Full time
Job Description

InTegriLogic Corp., a leading IT services company in Tucson, AZ, seeks a skilled Desktop & Cloud Services Service Desk Technician to provide on-site support to clients in the Oklahoma area and remote assistance nationwide. This is an excellent opportunity for a passionate professional to advance their career in a fast-paced environment.

About Us

We deliver comprehensive IT services to businesses across various industries, including healthcare, finance, manufacturing, and professional services. Our team of experts provides top-notch customer service, from general help desk support to complex line-of-business application implementation and network design.

Job Summary

We are looking for a talented individual with 2+ years of experience configuring and repairing Microsoft Windows-based computers, including Windows desktop and server operating systems, Office versions, and Active Directory Users & Computers. The ideal candidate will possess excellent problem-solving skills, strong communication abilities, and a self-driven attitude.

Responsibilities

  • Provide remote and on-site technical support to clients
  • Identify opportunities for improvement through training, hardware, or software upgrades
  • Configure, service, and repair Windows-based computers
  • Troubleshoot and resolve networking, hardware, and software issues
  • Maintain accurate documentation in our ticketing system

Requirements

  • A history of delivering exceptional customer service
  • Passion for learning new technology
  • Strong communication and interpersonal skills
  • Ability to type at least 30-40 words per minute
  • 2+ years of experience with Microsoft Windows-based computers

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.



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