Service Attendant
4 weeks ago
Job Summary
As a Service Attendant at RML Auto, you will play a vital role in ensuring our customers receive exceptional service. Your primary responsibility will be to welcome and assist service customers throughout the day, providing a genuinely friendly and courteous experience.
Key Responsibilities
• Greet and welcome service customers, identifying the service consultant with which they have an appointment.
• Place an identification number on vehicles to ensure proper service salesperson assignment.
• Move cars from the service drive to designated parking areas for service work, ensuring timely movement to maintain a clear area.
• Deliver vehicles back to the service drive in a timely manner once customers are ready for pick-up, ensuring vehicles are clean and ready for delivery.
• Maintain a safe and secure environment by keeping customers' vehicles locked and in designated areas.
• Report any situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its employees, or customers to management.
Requirements
• Adhere to the company dress code and maintain a clean and neat work area.
• Comply with federal, state, and local laws, as well as company policies, regarding information safeguarding.
• Report to work on time and follow the assigned schedule, notifying a supervisor if unable to attend work on time.
• Participate in annual HR training and any other required training for this position.
• Follow all company policies and procedures, notifying a supervisor of any illegal activity.
Work Environment
The work environment for this role is representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, please see your supervisor if you need an accommodation.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, please see your supervisor if you need an accommodation.
This role requires an acceptable driving record according to our insurance standards at all times. No employee or applicant should be under the influence of any substance, including medical marijuana, on-site or during work hours. Employees under the influence are prohibited from undertaking any task that would constitute negligence or professional malpractice, and are prohibited from operating any type of powered vehicle or powered equipment - handheld or otherwise.
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