Store Operations Manager

4 weeks ago


Olathe, Kansas, United States Rack Room Shoes Full time

As a Store Operations Manager at Rack Room Shoes, you will play a key role in ensuring the smooth day-to-day operations of our store. Your primary responsibility will be the safety and welfare of employees and customers, while creating an excellent customer shopping experience.

Key responsibilities include:

  • Managing customer issues with a sense of urgency and to the satisfaction of our customer
  • Providing service training and leadership to staff members
  • Managing all POS terminal transactions in accordance with policy and procedure
  • Inventory Control responsibilities to include adherence to all policies and procedures in regards to Shipping and Receiving, Price Management, Singles, Damaged Merchandise, and Conducting a Physical Inventory
  • Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards
  • Payroll Control responsibilities to include adherence to all policies and procedures in regards to Scheduling, Payroll budget compliance, Time & Attendance, and Training and Development of direct reports
  • Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets

As a Store Operations Manager, you will work closely with the Store Manager and Assistant Store Manager to ensure that all store operations are running smoothly and efficiently. You will also be responsible for training and developing direct reports to ensure they have the skills and knowledge needed to excel in their roles.

Requirements:

  • An approved background check
  • Effective verbal and written communication skills
  • Managerial and organizational skills

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.



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