Experienced Security Professional

2 months ago


South Lake Tahoe, California, United States Vail Resorts Full time
Job Summary:

The main responsibility for this role is to provide exceptional guest service and support in the Resort. This position involves serving guests, residents, and employees, and assisting with various tasks such as vehicle jump-starts, vehicle unlocks, and basic first aid response.

Key Responsibilities:
  • Interact with property owners, guests, and employees in a professional and courteous manner.
  • Assist guests, residents, and employees with vehicle-related issues, including jump-starts and unlocks.
  • Provide basic first aid response and enact general emergency procedures in accordance with resort policies.
  • Manage and resolve customer service issues, including tier-two issues transferred from other departments.
  • Enforce all property regulations and maintain a safe and secure environment.
  • Investigate incidents and write and file reports as necessary.
Requirements:
  • High school diploma or equivalent required.
  • Valid US driver's license required.
  • Extensive customer service skills and experience required.
  • Clean driving record and background check required.
  • Current Basic Life Support/CPR certification required.
  • Able to obtain Advanced First Aid Certification within 3 months of employment.
  • Able to communicate effectively in English, both written and verbal.
  • Great interpersonal skills required.
  • Able to work outside in all weather conditions.
  • Able to lift 50 pounds.
  • Able to stand for extended periods of time.
  • Able to bend, crawl, climb, lift, kneel, and crouch.
  • Able to work weekends, holidays, and evenings.
  • Able to remain flexible in schedule, working nights, weekends, and holidays as needed.
Benefits:
  • Competitive hourly rate of $23.26.
  • Part-time schedule with opportunities for flexible scheduling.
  • Opportunities for professional development and growth within the company.


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