Bowling Center Operations Manager

1 month ago


Lone Tree, Iowa, United States Bowlero corporation Full time

About the Role

The Bowling Center Operations Manager is responsible for overseeing the day-to-day operations of our entertainment venue, ensuring a world-class experience for our guests. This role requires a strong leader who can motivate and develop a team of associates to deliver exceptional customer service and maintain high standards of quality.

Key Responsibilities

  • Work directly with associates to ensure our model of exemplary guest service is being followed 100% of the time.
  • Maintain a friendly and courteous disposition to all guests; walk the center routinely to observe associate/guest interactions and provide guidance as needed.
  • Participate in recruiting, hiring, and training associates on an ongoing basis.
  • Maintain and analyze forms and reports for center management and assist in preparing financial records relating to daily operations.
  • Help schedule center associates and maintain appropriate inventory levels.
  • Assign open lanes and track their availability; prepare for leagues and ensure they start on time.
  • Follow cash control procedures and all opening/closing cash procedures.

Requirements

  • High School Diploma (Bachelor's preferred)
  • Commitment to great guest service
  • Solid communication skills
  • Strong team player and people developer
  • Thrives in a fast-paced environment

About Bowlero Corporation

Bowlero Corporation is a leading entertainment company with a portfolio of renowned brands, including Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). We are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for our associates. With approximately 350 entertainment destinations spanning North America, we offer a unique and exciting work environment that is unlike any other.



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