Customer Service Operations Associate

1 week ago


Houston, Texas, United States ChaseSource Full time

ChaseSource is a staffing company hiring for contract, contract-to-hire, and direct-hire opportunities. We are looking for a skilled Back Office Support Specialist to join our team.

About the Position

In this role, you will support the efficient operations of our organization by handling various administrative and operational tasks. Your responsibilities will include:

  • Entering data efficiently.
  • Answering inbound calls and assisting callers with toll questions.
  • Mailing products to customers.
  • Processing toll inquiries, such as activating accounts, opening new accounts, and updating customer information.

To succeed in this position, you should possess good written and interpersonal skills, strong customer service skills, and a working knowledge of personal computers and related software. Previous experience in customer service or a related field is preferred.

Estimated Salary: $42,500 per year.

A high school diploma or equivalent, bilingualism in English and Spanish, and two years of clerical/office experience are required. The selected candidate should be detail-oriented, have strong communication skills, and be available to work 40 hours per week, including rotating shifts between Monday and Saturday from 6:30 AM to 8:00 PM.



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