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Patient Access Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at SSM Health. As a Patient Access Representative, you will play a critical role in ensuring that patients receive the best possible care by accurately scheduling procedures and gathering necessary demographic, insurance, and clinical information.
Key Responsibilities- Gather and enter patient information into our database, ensuring accuracy and efficiency.
- Schedule patient procedures in a way that optimizes their time and clinical resources.
- Coordinate and communicate with patients, participants, and staff to resolve scheduling issues.
- Assist with insurance pre-certification and authorization processes.
- Provide exceptional customer service to patients and their families.
- High school diploma or equivalent required; 10 years of work experience may be considered in lieu of education.
- No prior experience necessary, but a strong desire to learn and grow with our team.
As a Patient Access Representative, you will work in a fast-paced, dynamic environment with a team of dedicated professionals. You will be required to sit, stand, and walk frequently, with occasional lifting and bending. You will also be required to use your vision and hearing to communicate with patients and staff.
About SSM HealthSSM Health is a Catholic, not-for-profit health system dedicated to providing exceptional patient care and making a positive impact on the communities we serve. We are committed to diversity, innovation, and collaboration, and we strive to create an environment where our employees can grow and thrive.
